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Privacy Policy and
Terms of Use

DATE LAST MODIFIED: June 2022

Importance of Your Privacy

At RAZR your privacy is of great importance to us. We understand that you entrust us with certain information to help us provide you with our products and/or services. In exchange for your trust you should expect and deserve our commitment to protect your information. This Privacy Policy provides you with information about what we will and will not do with your information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE SUBMITTING ANY INFORMATION TO RAZR OR ANY OF ITS SUBSIDIARIES OR THROUGH ANY RAZR WEBSITE, SOFTWARE OR MOBILE APPLICATION. BY SUBMITTING ANY INFORMATION YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND THIS POLICY AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, SIMPLY EXIT THIS PAGE AND/OR THE APPLICATION WITHOUT ACCESSING OR USING ANY OF OUR SERVICES.

Important Categories of Information for you to Know

  1. Terms of Use
  2. Responsible Disclosure Program
  3. Privacy Policy: US
  4. Privacy Policy: California Consumer Protection Act
  5. Privacy Policy: General Data Protection Regulation
  6. Privacy Policy: United States Email Privacy Policy: CAN SPAMs
  7. Privacy Policy: Canada Privacy Policy: CASL

Please contact us at [email protected] with any questions or concerns related to this Privacy Policy.

1. Terms of Use

Our websites, located at uniform resource locators www.razrhq.com, www.grayduckhealth.com, www.fluidnorthtechnology.com, and www.selectyourrewards.com (the “Site”), are provided by RAZR Marketing, Inc. or RAZR (“Company,” “we,” “our,” or “us”) to the person accessing the Site (“you,” or “your”).

1. You Agree to These Terms by Using the Site

  1. Your access to, and use of, the Site is subject to the following Terms of Use and all applicable laws and regulations. By accessing and using the Site, you accept, without limitation or qualification, these Terms of Use. Company may, at any time and without notice, modify these Terms of Use by revising them on the Site. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Terms of Use. You may not modify these Terms of Use except in a writing signed by Company.
  2. If you do not agree and accept, without limitation or qualification, these Terms of Use, you must exit the site immediately.

2. Permitted Use of the Site

  1. The information and materials on the Site are provided for general informational purposes. You may use the site solely for the purpose of learning about and/or purchasing Company services or products. You may not use, reproduce or distribute the text, graphics, downloads, tools or any other content on the Site for any other purpose.

3. User Submitted Content

  1. The Site may, from time to time offer interactive features that allow users to submit content to the Site. Company does not and cannot review all such content, and is not responsible for such content.
  2. You acknowledge that by providing the ability to view and distribute your user-generated content on the Site, Company is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability related thereto. However, Company reserves the right to block or remove communications or materials that it determines to be unacceptable to Company in its sole discretion.
  3. Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Company employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

4. Notice; Electronic Communications

  1. When you visit the site or send emails to Company, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

5. Privacy

  1. Company’s Privacy Policy is incorporated and made part of these Terms of Use. You hereby agree to such Privacy Policy. Any personal data (for example, your name, address, telephone number or e-mail address) that you transmit to the Site by electronic mail or otherwise will be used by the Company in accordance with the Privacy Policy. Any other communication or material you transmit to the Site, such as questions, comments, suggestions or the like, will be treated as non-confidential and non-proprietary.

6. Typographical Errors

  1. In the event that a service or product is mistakenly listed at an incorrect price or with incorrect specifications, Company reserves the right to refuse or cancel any orders placed for product or service listed incorrectly, whether or not the order has been confirmed and whether or not you have been charged for such product or service. If your credit card has already been charged for the purchase and your order is cancelled, Company shall issue you a credit (to your credit card account or otherwise) in the amount of the incorrect price.

7. Disclaimer – Warranty

  1. The Site, its content, materials, SERVICES and products on the site are provided “as is.” To the fullest extent permissible pursuant to applicable law, COMPANY HEREBY disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
  2. Company does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that the defects will be corrected, or that the Site or the server that makes the Site available are free of viruses or other harmful components. Company does not make any warranties or representations regarding the use of the materials in the Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Company does not make any warranties or representations regarding the security of your personal information. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

8. Indemnification

  1. You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Use or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

9. Limitations of Liability

  1. YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER COMPANY, NOR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS OR DIRECTORS, NOR ANY OF ITS AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE OR ITS CONTENT, ARE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

10. Third-Party Links

  1. In an attempt to provide increased value to our visitors, Company may link to sites operated by third parties. However, even if the third party is affiliated with Company, Company has no control over these linked sites, all of which may have separate privacy and data collection practices, independent of Company. These linked sites are only for your convenience and therefore you access them at your own risk. Without limiting the foregoing, Company specifically disclaims any responsibility if such sites: infringe any third party’s intellectual property rights; are inaccurate, incomplete or misleading; are not merchantable or fit for a particular purpose; do not provide adequate security; contain viruses or other items of a destructive nature; or are libelous or defamatory.
  2. Company does not endorse the content, or any products or services available, on such sites. Nonetheless, Company seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

11. Trademarks

  1. The following trademarks are our property: RAZR, RAZR Marketing, RAZR Marketing, Inc., Grayduck Health, Fluid North Technology, SellCheck or Fibonacci. These marks may not be used without our consent on any product or service, except our own.

12. Copyright

  1. Copyright © 2023, RAZR Marketing, Inc. ALL RIGHTS RESERVED.
  2. All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Company or its content suppliers and protected by United States and international copyright laws. The compilation of all content on the Site is the exclusive property of Company and protected by United States and international copyright laws. All software used on the Site is the property of Company or its software suppliers and protected by United States and international copyright laws. You agree not to change or delete any proprietary notices from materials printed or downloaded from the site.

13. Copyright Complaints

  1. Company respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at (763-404-6100).

14. Export Control

  1. Software and other materials downloaded or otherwise made available from the Site may be subject to United States Export Control. The United States Export Control laws prohibit the export of certain technical data and software to certain territories. No software from the Site may be downloaded or exported: into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Sudan, Syria, or any other country to which the United States has embargoed goods; or anyone on the United States Treasury Department’s list of Specially Designated Nationals or the United States Commerce Department’s Table of Deny Orders.
  2. Company does not authorize the downloading or exportation of any software or technical data from the Site to any jurisdiction prohibited by the United States Export Control Laws.

15. Law and Jurisdiction

  1. The Federal Arbitration Act and Applicable Federal Law (or in the absence of applicable federal law, then the laws of the State of Minnesota), without regard to the principles of conflict of laws, will govern these terms and apply to any disputes or claims between you and RAZR Marketing, Inc.

16. Assignment

  1. Company may assign its rights and duties under these Terms of Use to any party at any time without notice to you.

17. Request to Stop receiving emails from us

  1. Periodically, RAZR may send you emails to alert you to various opportunities or offers available at the Website or within the Application. If you do not wish to receive any of these offers, please contact us at [email protected] to remove yourself from our mailing list.

18. Questions and Feedback

  1. We welcome your questions, comments, and concerns about the Site. Please send us any and all feedback pertaining to the Site to [email protected].

2. Responsible Disclosure Program

RAZR is committed to maintaining the security of our assets, systems, and customers’ information. If any potential vulnerabilities are identified in any product, system, or asset belonging to RAZR, we encourage security researchers to contact us as soon as possible. If you believe you have identified a potential security vulnerability, please submit it in accordance with our Responsible Disclosure Program.

Thank you in advance for your submission. RAZR does not operate a public bug bounty program and will not provide a reward or compensation in exchange for reporting potential issues.

Responsible Disclosure Program Guidelines

Researchers shall ensure that when in the process of disclosing potential vulnerabilities they:

  1. do not engage in any activity that can cause potential or actual harm to RAZR, RAZR customers, or RAZR employees.
  2. do not engage in any activity that can potentially or actually degrade RAZR services or assets or cause them to stop entirely.
  3. do not engage in any activity that violates (a) applicable laws or regulations or (b) the laws or regulations of any country where (i) data, assets or systems reside, (ii) data traffic is routed or (iii) the researcher is conducting research activity.
  4. do not engage in any activity that puts RAZR in violation of any (a) applicable laws or regulations or (b) the laws or regulations of any country where (i) data, assets or systems reside, (ii) data traffic is routed or (iii) the researcher is conducting research activity.
  5. do not store, share, compromise or destroy RAZR or any customer data. If any Personal Information is identified, you should immediately stop the activity, remove related data from your system, and immediately contact RAZR. This is important for protecting any potentially vulnerable data, and you.
  6. do not initiate a fraudulent financial transaction.
  7. do not disclose any reported issues to third parties, or publish such reported issues publicly.

By acting in accordance with the guidelines above and responsibly submitting your findings to RAZR, RAZR agrees not to pursue legal action against you unless it is compelled to do so by a regulatory authority, other third party, or applicable laws.

Once a report is submitted, RAZR commits to provide prompt acknowledgement of receipt of all reports (in any event, within 5 business days of submission). Where possible, RAZR shall use commercially reasonable endeavors to keep you reasonably informed of the status of any validated vulnerability that you report through this program.

Submission Format

When reporting a potential vulnerability, please include a detailed summary of the vulnerability. This shall include the following:

  1. The target
  2. The steps
  3. The tools
  4. The artifacts
  5. You may include screen captures to illustrate detail.

All submissions and questions should be sent to: [email protected].

3. Privacy Policy: US

Your access to, and use of, the Site is subject to the Terms of Use of RAZR Marketing, Inc. or RAZR (“Company”). Company has created this Privacy Policy to explain what information we gather from you when you visit our Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of Company’s Terms of Use.

By using the Site, you consent to the collection and use of your information by the Company in accordance with this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

1. What information do we collect?

  1. We may collect information from you when you register on the Site, place an order for products or services, respond to communication such as e-mail, or participate in another site feature.
  2. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing such information.
  3. We use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.
  4. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our Site. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
  5. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). This information helps us make our products and services better for all participants.
  6. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, we do not currently respond to undefined “DNT” signals to the Site.

2. How do we use your information?

  1. We may use the information we collect from you when you register, purchase products or services, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:
  2. To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  3. To allow us to better service you in responding to your customer service requests.
  4. To quickly process your transactions.
  5. To administer a promotion, survey or other Site feature.

3. How Do We Use Information?

  1. We use the information you provide to provide the applicable services to you, either directly or through third party service providers, as further described in this Privacy Policy. RAZR may also share certain aggregated data with other third parties for general marketing and demographic purposes; however, this data, when shared on an aggregated basis, does not include any of your personal identifying information. Some of our services may be offered in conjunction with partner companies, affiliates or other companies or websites with which we work. In order for us to provide these services to you, it may be necessary for us to share your personal information with one of such entities. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.
  2. RAZR Password Protected Site
    1. The primary reason we track all this information is to understand how users are using our products and services. This information helps us improve our websites and make them more helpful and useful to you! It also helps to build new products and/or services that you may find helpful in the future. Although not the primary reason, we also use this information so that we quickly find and fix any issues that participants experience while using our websites.
  3. RAZR Corporate WebSite
    1. Information from the “Contact Us” section of the Website or Application. You may contact RAZR through the “Contact Us” feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. Any information you submit to us on this web site becomes our property and may be used in improving or building new products and/or services for you!
  4. Does RAZR Sell Any Of Your Information?
    1. We DO NOT sell or share any personal information about you to or with any person or organization except (i) as authorized by you, (ii) as set forth in the relevant portion of the Website, Application or within any agreement between us, (iii) in connection with providing various products or services to you (either directly or through one or more third parties), (iv) as may be required by law or court order, or (vi) as otherwise set forth herein. In particular, and not in limitation of the foregoing, information you enter at the Website and/or Application (i) will be shared with the merchants or third party service providers with which RAZR has entered into a business relationship in order to provide the Services, and (ii) may be shared with various third parties in connection with making available to you certain offers (which offers may be based on or related to your location at the time the offer is made available to you).
    2. RAZR reserves the right to disclose account or other personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with RAZR’s rights or property, other Website or Application users or anyone else that could be harmed by such activities.

4. Correction/Updating Personal Information

  1. Deleting Your Information
    1. Federal and state regulations may require that we store questions or submissions for various periods of time. In order to comply with these regulations, we may be unable to delete information from our databases.
  2. Altering Information
    1. RAZR may alter, modify or delete any information you submit to the Website or through the Application if it believes, in its sole discretion, it is necessary or desirable to do so. You also have the ability to correct information, such as your preferred email address, whenever you wish. You can correct or update your personally identifiable information by re-registering, updating your profile, or by contacting us by electronic-mail [email protected] or by telephone (763-404-6100).

5. Do we use “cookies”?

  1. Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  2. We may contract with third-party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
  3. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your Site experience more efficient and some of our services will not function properly.

6. Safeguarding Your Personal Information

  1. Company follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use your personally identifiable information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
  2. We use the personal information we collect in connection with providing you our services to detect and prevent fraudulent activity. We share this information with Sift, a third-party service provider to assist us with this effort. To learn more about Sift, please see their Service Privacy Notice.

7. Privacy and Third Party Links

  1. This Privacy Policy applies solely to information collected by our Site. In an attempt to provide you with increased value, we may include third party links on our Site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these linked sites (including if a specific link does not work).

8. Online Policy Only

  1. This Privacy Policy applies only to information collected through our Site and not to information collected offline.

9. Questions and Complaints

  1. We welcome your questions, comments, and concerns about the Site. Please send us any and all feedback or questions pertaining to the Site to [email protected] with “WEBSITE PRIVACY POLICY” in the subject line or by mailing us at the following address:
    1. RAZR
      10590 Wayzata Blvd
      Minnetonka, MN 55345
      ATTN: Security & Compliance
      [email protected]

10. Important Notices to Non-United States Residents

  1. It is important to note that the Site is operated in the United States. If you are located outside of the United States, please be aware that any visitor information you provide to us will be transferred to the United States. By using the Site and/or providing us with your visitor information, you consent to this transfer.

11. Applicable Law and Supervising Authorities

  1. All RAZR entities will handle Personal Data in accordance with these Controller Data Protection Standards and all applicable local data protection and privacy laws and regulations, including, but not limited to, the European Union General Data Protection Regulation (2016/679) (the “GDPR”) and the Privacy in Electronic Communications Directive (Directive 2002/58/EC) (“PECR”) (until such time that it is replaced by a regulation concerning the protection of personal data in electronic communications ((the “ePrivacy Regulation”)) together with the “Privacy Laws”) and the United States Gramm-Leach-Bliley Financial Services Modernization Act (113 Stat. 1338) (the “GLBA”). Additionally, the Data Protection Standards must be interpreted in accordance with the Privacy Laws and all other applicable data protection and privacy laws and regulations as well as with any obligations under the GLBA.

12. Your California Privacy Rights

  1. Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2022 will receive information regarding 2021 sharing activities).
  2. To obtain this information from the Company please send an email message to [email protected] with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

13. Children’s Privacy

  1. We do not knowingly intend to collect personally identifiable information from children under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child may send an email message to [email protected] with “Request for Child Information Removal” on the subject line and the name and age of the child in the body of the message. We will then make reasonable efforts to delete the child’s information from the database that stores information for the Site.

4. Privacy Policy: California Consumer Protection Act

If you are a California resident, California law provides you with specific rights regarding your personal information, including

  1. the right to request that we disclose certain information to you about its collection and use over the past 12 months, and
  2. the right to request that we delete your personal information, subject to certain exceptions. For purposes of California law, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household.

If you would like to exercise these rights, please submit your request through [email protected] and we will comply as soon as reasonably practicable consistent with applicable law. We will verify your identity before we comply with your request, and therefore ask for your cooperation with our identity verification process.

Please note that we are only required to respond to two such requests per individual each year. You also have the right not to be discriminated against if you exercise any of your rights under California privacy law.

This information is collected and used for the purposes disclosed in this Privacy Policy. We have not sold personal information of California residents in the 12 months immediately preceding the posting of this updated Privacy Policy. We may have disclosed any of the above categories of personal information pursuant to an individual’s consent or under a written contract with a service provider for a business purpose in the 12 months immediately preceding the posting of this updated Privacy Policy.

5. Privacy Policy: General Data Protection Regulation (GDPR)

Your access to, and the use of, the Site is subject to the Terms of Use of RAZR Marketing, Inc. or RAZR (the “Company”). The Company has created this Privacy Policy to explain what information we gather from you when you visit our Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of the Company’s Terms of Use.

By using the Site, you consent to the collection and use of your information by the Company in accordance with this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

We may collect information from you when you register on the Site, place an order for products or services, respond to communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail addresses, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing such information. Additionally, we use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments. Also, like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our site.

We may use the information we collect from you when you register, purchase products or services, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

  • To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process transactions.
  • To administer a promotion, survey or other Site feature.

The Company acknowledges that individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct your query to [email protected] or (763-404-6100). If requested to remove data, the Company will respond within a reasonable timeframe.

We may contract with third-party service providers to assist us in better understanding our Site visitors. These firms may aggregate site traffic in terms of industry, corporation size and geography. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.

In cases of onward transfer to third parties of data EU individuals received pursuant to the GDPR, the Company is potentially liable.

Please be aware that the Company may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

General Data Protection Regulation

The Company complies with the GDPR, which was adopted on April 14, 2016 and became enforceable on May 25, 2018. The Company has certified that it adheres to the GDPR. The GDPR applies to all entities that collect and use personal data, which is defined very broadly to include any information relating to an identified or indefinable living individual. The GDPR also imposes stricter obligations on the use of personal data and gives national data protection authorities the power to impose fines for non-compliance. If there is any conflict between the policies in this privacy policy and the GDPR, the GDPR shall govern. To learn more about the GDPR, please visit the EU GDPR information site found at: gdpr-info.eu.

For any complaints in connection with any potential violation of the GDPR, please first contact RAZR at [email protected] or (763-404-6100).

6. Privacy Policy: United States Email Privacy Policy: CAN SPAMs

Your access to, and the use of, the Site is subject to the Terms of Use of RAZR Marketing, Inc. (the “Company”). The Company has created this Privacy Policy to explain what information we gather from you when you visit our Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of the Company’s Terms of Use.

By using the Site, you consent to the collection and use of your information by the Company in accordance with this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

We may collect information from you when you register on the Site, place an order for products or services, respond to communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail addresses, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing such information. Additionally, we use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments. Also, like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our site.

We may use the information we collect from you when you register, purchase products or services, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

  • To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process transactions.
  • To administer a promotion, survey or other Site feature.

The Company acknowledges that individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct your query to [email protected] or (763-404-6100). If requested to remove data, the Company will respond within a reasonable timeframe.

We may contract with third-party service providers to assist us in better understanding our Site visitors. These firms may aggregate site traffic in terms of industry, corporation size and geography. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.

Please be aware that the Company may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

United States Email Privacy Policy: CAN-SPAMs

The Company complies with CAN-SPAM Act, which Congress enacted in 2003 to cut down on unsolicited commercial email. The CAN-SPAM Act applies to all commercial messages (not just to bulk email). The CAN-SPAM Act defines those as “any electronic email message for the primary purposes of which is the commercial advertisement or promotion of a commercial product or service.” This includes email that promote content on commercial websites and all must comply with the CAN-SPAM Act. The CAN-SPAM Act does not prevent the Company from sending out commercial emails, provided the Company is within the requirements stated in the CAN-SPAM Act.

In cases of a violation pursuant to CAN-SPAM Act, the Company is potentially liable.

If there is any conflict between the policies in this privacy policy and the CAN-SPAM Act, the CAN-SPAM Act shall govern. To learn more about the CAN-SPAM Act and the Company’s compliance program, please visit the Federal Trade Commission.

For any complaints in connection with any potential violation of CAN-SPAM, please first contact RAZR at [email protected] or (763-404-6100).

7. Privacy Policy: Canada Privacy Policy: Canada Spam Law (CASL)

Your access to, and the use of, the Site is subject to the Terms of Use of RAZR Marketing, Inc. or RAZR (the “Company”). The Company has created this Privacy Policy to explain what information we gather from you when you visit our Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of the Company’s Terms of Use.

By using the Site, you consent to the collection and use of your information by the Company in accordance with this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

We may collect information from you when you register on the Site, place an order for products or services, respond to communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail addresses, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing such information. Additionally, we use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments. Also, like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our site.

We may use the information we collect from you when you register, purchase products or services, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

  • To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process transactions.
  • To administer a promotion, survey or other Site feature.

The Company acknowledges that individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct your query to [email protected] or (763-404-6100). If requested to remove data, the Company will respond within a reasonable timeframe.

We may contract with third-party service providers to assist us in better understanding our Site visitors. These firms may aggregate site traffic in terms of industry, corporation size and geography. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.

Please be aware that the Company may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Canada Privacy Policy: CASL

The Company complies with the CASL, which went into effect on July 1, 2014. The Company has certified that it adheres to the CASL. The purpose of the CASL is to promote the efficiency of the Canadian economy by regulating commercial conduct that discourages the use of email to carry out commercial means. The purpose of the CASL is to promote the efficiency and adaptability of the Canadian economy by regulating commercial conduct that discourages the use of electronic means to carry out commercial activities, because that conduct:

  1. impairs the availability, reliability, efficiency and optimal use of electronic means to carry out commercial activities;
  2. imposes additional costs on businesses and consumers;
  3. compromises privacy and the security of confidential information; and
  4. undermines the confidence of Canadians in the use of electronic means of communication to carry out their commercial activities in Canada and abroad.

In cases of a violation pursuant to CASL, the Company is potentially liable.

If there is any conflict between the policies in this privacy policy and the CASL, the CASL shall govern. To learn more about the CASL and the Company’s compliance program, please visit fightspam.gc.ca.

For any complaints in connection with any potential violation of the CASL, please first contact RAZR at [email protected] or (763-404-6100).