Privacy Policy and
Terms of Use

DATE LAST MODIFIED: April 20, 2026

Importance of Your Privacy

At RAZR your privacy is important to us. We understand that you entrust us with certain information to help us provide you with our products and/or services. In exchange for your trust, you should expect and deserve our commitment to protect your information. This Privacy Policy provides you with information about what we will and will not do with your information. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE SUBMITTING ANY INFORMATION TO RAZR OR ANY OF ITS SUBSIDIARIES OR THROUGH ANY RAZR WEBSITE, SOFTWARE OR MOBILE APPLICATION. BY SUBMITTING ANY INFORMATION, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTAND THIS POLICY AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, SIMPLY EXIT THIS PAGE AND/OR THE APPLICATION WITHOUT ACCESSING OR USING ANY OF OUR SERVICES.

Important Categories of Information for you to Know

1. Terms of Use
2. Responsible Disclosure Program
3. General Privacy Policy/United States
4. Privacy Policy: California Consumer Protection Act (CCPA)
5. Privacy Policy: General Data Protection Regulation (GDPR)
6. Privacy Policy: United States Email Privacy Policy: CAN SPAMs
7. Privacy Policy: Canada Privacy Policy / Canada Anti-Spam Law (CASL)

Please contact us at [email protected] with any questions or concerns related to this Privacy Policy.

2. Responsible Disclosure Program

RAZR is committed to maintaining the security of our assets, systems, and customers’ information. If any potential vulnerabilities are identified in any product, system, or asset belonging to RAZR, we encourage security researchers to contact us as soon as possible. If you believe you have identified a potential security vulnerability, please submit it in accordance with our Responsible Disclosure Program.

Thank you in advance for your submission. RAZR does not operate a public bug bounty program and will not provide a reward or compensation in exchange for reporting potential issues.

Responsible Disclosure Program Guidelines

Researchers shall ensure that when in the process of disclosing potential vulnerabilities they:

1. do not engage in any activity that can cause potential or actual harm to RAZR, RAZR customers, or RAZR employees.

2. do not engage in any activity that can potentially or actually degrade RAZR services or assets or cause them to stop entirely.

3. do not engage in any activity that violates (a) applicable laws or regulations or (b) the laws or regulations of any country where (i) data, assets or systems reside, (ii) data traffic is routed, or (iii) the researcher is conducting research activity.

4. do not engage in any activity that puts RAZR in violation of any (a) applicable laws or regulations or (b) the laws or regulations of any country where (i) data, assets or systems reside, (ii) data traffic is routed, or (iii) the researcher is conducting research activity.

5. do not store, share, compromise or destroy RAZR or any customer data. If any Personal Information is identified, you should immediately stop the activity, remove related data from your system, and immediately contact RAZR. This is important for protecting any potentially vulnerable data, and you.

6. do not initiate a fraudulent financial transaction.

7. do not disclose any reported issues to third parties or publish such reported issues publicly.

By acting in accordance with the guidelines above and responsibly submitting your findings to RAZR, RAZR agrees not to pursue legal action against you unless it is compelled to do so by a regulatory authority, other third party, or applicable laws.

Once a report is submitted, RAZR commits to provide prompt acknowledgement of receipt of all reports (in any event, within 5 business days of submission). Where possible, RAZR shall use commercially reasonable endeavors to keep you reasonably informed of the status of any validated vulnerability that you report through this program.

Submission Format

When reporting a potential vulnerability, please include a detailed summary of the vulnerability. This shall include the following:

1. the target

2. the steps

3. the tools

4. the artifacts

5. you may include screen captures to illustrate detail

All submissions and questions should be sent to: [email protected].

3. General Privacy Policy/United States

Your access to, and use of, the Site is subject to the Terms of Use of RAZR Marketing, Inc. or RAZR (“Company”). The Company has created this Privacy Policy to explain what information we gather from you when you visit our Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of Company’s Terms of Use.

By using the Site, you consent to the collection and use of your information by the Company in accordance with this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

1. What information do we collect?

a. We may collect information from you when you register on the Site, place an order for products or services, respond to communication such as e-mail, or participate in another site feature.

b. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site without providing such information.

c. We use IP addresses and session identifiers to analyze trends, to administer the site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.

d. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our Site. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

e. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). This information helps us make our products and services better for all participants.

f. Because there is not yet a common understanding of how to interpret web browserbased “Do Not Track” (“DNT”) signals other than cookies, we do not currently respond to undefined “DNT” signals to the Site.

2. How do we use your information?

a. We may use the information we collect from you when you register, purchase products or services, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

i. To personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

ii. To allow us to better service you in responding to your customer service requests.

iii. To quickly process your transactions.

iv. To administer a promotion, survey or other Site feature.

b. We use the information you provide to provide the applicable services to you, either directly or through third party service providers, as further described in this Privacy Policy. RAZR may also share certain aggregated data with other third parties for general marketing and demographic purposes; however, this data, when shared on an aggregated basis, does not include any of your personally identifiable information. Some of our services may be offered in conjunction with partner companies, affiliates or other companies or websites with which we work. In order for us to provide these services to you, it may be necessary for us to share your personal information with one of such entities. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

c. RAZR Password Protected Site

i. The primary reason we track all this information is to understand how users are using our products and services. This information helps us improve our websites and make them more helpful and useful to you! It also helps to build new products and/or services that you may find helpful in the future. Although not the primary reason, we also use this information so that we quickly find and fix any issues that participants experience while using our websites.

d. RAZR Corporate Website

i. Information from the “Contact Us” section of the Website or Application. You may contact RAZR through the “Contact Us” feature. Participation in this area is completely voluntary and it is your choice whether or not you wish to disclose your personal information to us. Any information you submit to us on this website becomes our property and may be used in improving or building new products and/or services for you!

e. Does RAZR Sell Any of Your Information?

i. We DO NOT sell or share any personal information about you to or with any person or organization except (i) as authorized by you, (ii) as set forth in the relevant portion of the Website, Application or within any agreement between us, (iii) in connection with providing various products or services to you (either directly or through one or more third parties), (iv) as may be required by law or court order, or (vi) as otherwise set forth herein. In particular, and not in limitation of the foregoing, information you enter at the Website and/or Application (i) will be shared with the merchants or third party service providers with which RAZR has entered into a business relationship in order to provide the Services, and (ii) may be shared with various third parties in connection with making available to you certain offers (which offers may be based on or related to your location at the time the offer is made available to you).

ii. RAZR reserves the right to disclose account or other personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with RAZR’s rights or property, other Website or Application users or anyone else that could be harmed by such activities.

3. Correction/Updating Personal Information

a. Deleting Your Information

i. Federal and state regulations may require that we store questions or submissions for various periods of time. In order to comply with these regulations, we may be unable to delete information from our databases.

b. Altering Information

i. RAZR may alter, modify or delete any information you submit to the Website or through the Application if it believes, in its sole discretion, it is necessary or desirable to do so. You also have the ability to correct information, such as your preferred email address, whenever you wish. You can correct or update your personally identifiable information by re-registering, updating your profile, or by contacting us by electronic mail [email protected] or by telephone (763) 404-6100.

4. Do we use “cookies”?

a. Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart when it applies. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

b. We may contract with third-party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

c. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your Site experience more efficient and some of our services will not function properly.

5. Safeguarding Your Personal Information

a. Company follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use your personally identifiable information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.

b. We use the personal information we collect in connection with providing you our services to detect and prevent fraudulent activity. We share this information with Sift, a third-party service provider to assist us with this effort. To learn more about Sift, please see their Service Privacy Notice.

6. Privacy and Third Party Links

a. This Privacy Policy applies solely to information collected by our Site. In an attempt to provide you with increased value, we may include third party links on our Site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these linked sites (including if a specific link does not work).

7. Online Policy Only

a. This Privacy Policy applies only to information collected through our Site and not to information collected offline.

8. Questions and Complaints

a. We welcome your questions, comments, and concerns about the Site. Please send us any and all feedback or questions pertaining to the Site to [email protected] with “WEBSITE PRIVACY POLICY” in the subject line or by mailing us at the following address:

i. RAZR 10590 Wayzata Blvd
Minnetonka, MN 55345
ATTN: Security & Compliance
[email protected].

9. Important Notices to Non-United States Residents

a. It is important to note that the Site is operated in the United States. If you are located outside of the United States, please be aware that any visitor information you provide to us will be transferred to the United States. By using the Site and/or providing us with your visitor information, you consent to this transfer.

10. Applicable Law and Supervising Authorities

a. All RAZR entities will handle Personal Data in accordance with these Controller Data Protection Standards and all applicable local data protection and privacy laws and regulations, including, but not limited to, the European Union General Data Protection Regulation (2016/679) (the “GDPR”) and the Privacy in Electronic Communications Directive (Directive 2002/58/EC) (“PECR”) (until such time that it is replaced by a regulation concerning the protection of personal data in electronic communications ((the “ePrivacy Regulation”)) together with the “Privacy Laws”) and the United States Gramm-Leach-Bliley Financial Services Modernization Act (113 Stat. 1338) (the “GLBA”). Additionally, the Data Protection Standards must be interpreted in accordance with the Privacy Laws and all other applicable data protection and privacy laws and regulations as well as with any obligations under the GLBA.

11. Your California Privacy Rights

a. Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2023 will receive information regarding 2022 sharing activities).

b. To obtain this information from the Company please send an email message to [email protected] with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

12. Children’s Privacy

a. We do not knowingly intend to collect personally identifiable information from children under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child may send an email message to [email protected] with “Request for Child Information Removal” on the subject line and the name and age of the child in the body of the message. We will then make reasonable efforts to delete the child’s information from the database that stores information for the Site.

The Company acknowledges that individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct your query to [email protected] or (763) 404-6100. If requested to remove data, the Company will respond within a reasonable timeframe.

We may contract with third-party service providers to assist us in better understanding our Site visitors. These firms may aggregate site traffic in terms of industry, corporation size and geography. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.

In cases of onward transfer to third parties of data EU individuals received pursuant to the GDPR, the Company is potentially liable.

Please be aware that the Company may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

4. Privacy Policy: California Consumer Protection Act (CCPA)

If you are a California resident, California law provides you with specific rights regarding your personal information, including:

1. the right to request that we disclose certain information to you about its collection and use over the past 12 months, and

2. the right to request that we delete your personal information, subject to certain exceptions. For purposes of California law, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household.

If you would like to exercise these rights, please submit your request through [email protected] and we will comply as soon as reasonably practicable consistent with applicable law. We will verify your identity before we comply with your request, and therefore ask for your cooperation with our identity verification process.

Please note that we are only required to respond to two such requests per individual each year. You also have the right not to be discriminated against if you exercise any of your rights under California privacy law.

This information is collected and used for the purposes disclosed in this Privacy Policy. We have not sold personal information of California residents in the 12 months immediately preceding the posting of this updated Privacy Policy. We may have disclosed any of the above categories of personal information pursuant to an individual’s consent or under a written contract with a service provider for a business purpose in the 12 months immediately preceding the posting of this updated Privacy Policy.

5. Privacy Policy: General Data Protection Regulation (GDPR)

The Company complies with the GDPR, which was adopted on April 14, 2016 and became enforceable on May 25, 2018. The Company has certified that it adheres to the GDPR. The GDPR applies to all entities that collect and use personal data, which is defined very broadly to include any information relating to an identified or indefinable living individual. The GDPR also imposes stricter obligations on the use of personal data and gives national data protection authorities the power to impose fines for noncompliance. If there is any conflict between the policies in this privacy policy and the GDPR, the GDPR shall govern. To learn more about the GDPR, please visit the EU GDPR information site found at: gdprinfo.eu.

For any complaints in connection with any potential violation of the GDPR, please first contact RAZR at [email protected] or (763) 404-6100.

6. Privacy Policy: United States Email Privacy Policy: CAN SPAMs

The Company complies with CAN-SPAM Act, which Congress enacted in 2003 to cut down on unsolicited commercial email. The CAN-SPAM Act applies to all commercial messages (not just to bulk email). The CAN-SPAM Act defines those as “any electronic email message for the primary purposes of which is the commercial advertisement or promotion of a commercial product or service.” This includes email that promote content on commercial websites and all must comply with the CAN-SPAM Act. The CAN-SPAM Act does not prevent the Company from sending out commercial emails, provided the Company is within the requirements stated in the CAN-SPAM Act.

In cases of a violation pursuant to CAN-SPAM Act, the Company is potentially liable.

If there is any conflict between the policies in this privacy policy and the CAN-SPAM Act, the CAN-SPAM Act shall govern. To learn more about the CAN-SPAM Act and the Company’s compliance program, please visit the Federal Trade Commission.

For any complaints in connection with any potential violation of CAN-SPAM, please first contact RAZR at [email protected] or (763) 404-6100.

7. Privacy Policy: Canada Privacy Policy: Canada Anti-Spam Law (CASL)

The Company complies with the CASL, which went into effect on July 1, 2014. The Company has certified that it adheres to the CASL. The purpose of the CASL is to promote the efficiency of the Canadian economy by regulating commercial conduct that discourages the use of email to carry out commercial means. The purpose of the CASL is to promote the efficiency and adaptability of the Canadian economy by regulating commercial conduct that discourages the use of electronic means to carry out commercial activities, because that conduct:

1. impairs the availability, reliability, efficiency and optimal use of electronic means to carry out commercial activities;

2. imposes additional costs on businesses and consumers;

3. compromises privacy and the security of confidential information; and

4. undermines the confidence of Canadians in the use of electronic means of communication to carry out their commercial activities in Canada and abroad.

In cases of a violation pursuant to CASL, the Company is potentially liable. 11 If there is any conflict between the policies in this privacy policy and the CASL, the CASL shall govern. To learn more about the CASL and the Company’s compliance program, please visit fightspam.gc.ca.

For any complaints in connection with any potential violation of the CASL, please first contact RAZR at [email protected] or (763) 404-6100.